Privacy Policy

Last updated: February 4, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Heritage Equity Recovery LLC ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.

All text messaging originator opt-in data is kept strictly confidential.

INTRODUCTION

This privacy notice for Heritage Equity Recovery LLC describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website or any website of ours that links to this privacy policy
  • Engage with us in other related ways, including sales, marketing, or events

Questions or concerns? Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

If you still have any questions or concerns, please contact us at:

Email: stephenposner@heritageequityrecovery.com
Phone: +1 818-439-6426

SUMMARY OF KEY POINTS

  • Do we process any sensitive personal information? We do not process sensitive personal information.
  • Do we receive any information from third parties? We do not receive any information from third parties.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
  • We do not share or disclose your personal information except in very limited circumstances and always with your consent, such as in the event of a business transfer, merger, or acquisition. In such cases, we will notify you and protect your privacy.

SMS & Mobile Data Protection

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you express interest in our services, participate in activities, or contact us.

Personal Information:

  • Name
  • Email address
  • Phone number
  • Physical address
  • Payment information
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address
  • Browser type
  • Device information
  • Website usage patterns
  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests
  • Appointment details
  • Service history and feedback

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and improve our services
  • Process transactions and payments
  • Communicate regarding inquiries, appointments, and updates
  • Improve website functionality and user experience
  • Prevent fraud and ensure security
  • Maintain consent and communication preferences
  • Comply with legal and regulatory obligations

Marketing communications are sent only with consent, and you may opt out at any time.

3. SMS MESSAGING & COMPLIANCE

Text Message Terms & Conditions

By opting into SMS messaging from Heritage Equity Recovery LLC, you agree to receive messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In Consent

  • Messages are sent only after explicit opt-in
  • Timestamped opt-in records are maintained
  • We comply with TCPA and applicable laws

Opt-Out

  • Reply STOP to cancel at any time
  • Final confirmation message sent
  • Opt-out requests processed within 24 hours

Help

Reply HELP or contact:

Email: stephenposner@heritageequityrecovery.com
Phone: +1 818-439-6426 (during business hours)

Carrier Notice

Message and data rates may apply. Carriers are not responsible for delayed or undelivered messages.

4. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar technologies to collect and store information. You may disable cookies through your browser settings, though this may affect functionality.

5. DATA RETENTION

We retain personal information only as long as necessary to fulfill service purposes or comply with legal obligations. When no longer required, data is securely deleted or anonymized.

6. DATA SECURITY

We use reasonable technical and organizational safeguards to protect your information. However, no system is 100% secure, and data transmission is at your own risk.

7. YOUR PRIVACY RIGHTS

You may request access, correction, deletion, or restriction of your personal information and withdraw consent at any time by contacting us at:

Email: stephenposner@heritageequityrecovery.com
Phone: +1 818-439-6426

8. DO-NOT-TRACK SIGNALS

We currently do not respond to Do-Not-Track browser signals due to lack of an industry standard.

9. U.S. STATE PRIVACY RIGHTS

Residents of California, Colorado, Connecticut, and Virginia have additional rights under applicable state laws, including access, deletion, correction, portability, and opt-out of targeted advertising.

Requests may be submitted via:

Email: stephenposner@heritageequityrecovery.com

10. INTERNATIONAL PRIVACY RIGHTS

Residents of Australia, New Zealand, South Africa, and other regions may have additional rights under local privacy laws. Requests for access or correction may be submitted using the contact details above.

CONTACT INFORMATION

Heritage Equity Recovery LLC
Email: stephenposner@heritageequityrecovery.com
Phone: +1 818-439-6426

Thank you for trusting Heritage Equity Recovery with your information.